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Live workflow · illustrative simulation

Watch one request run itself.

One inbound customer request, start to finish. The automation runs the routine steps — and stops for a person at the one step that needs judgment.

Workflow executionelapsed 0:00
  1. Inbound email receivedEstimate request landed in the shared inbox.
  2. Reading email & attachmentCustomer details and request type pulled from the message and PDF.customer Delgado Roofingtype Estimateaddress 1442 Hibiscus Lnscope Full re-roof
  3. CRM record updatedNo matching record — a new one is created.Created · #20461
  4. Routed by your rulesSent to the right person using rules the business already follows.→ J. Martinez · Estimating
  5. Confirmation reply draftedThe reply is written and held — a person approves before anything sends.Holding for approval
  6. Follow-up scheduledIf no reply arrives, it flags the request to follow up.+1 day · auto-flag
By hand20–30 min
With the workflow2–5 min to review
The personApproves, doesn't re-key

Estimate

How many hours could you get back?

A rough estimate for one repetitive workflow. Move the sliders to match your team. The $750 audit turns this into a measured number for your actual operations.

5300
560
120
$18$90

Returned to your team

14hours / week
Per year
700 hrs
Labor / year
$22,400

Based on 40 requests/week dropping from 25 to 4 minutes each, over 50working weeks. Conservative by design — the audit measures your real numbers.

Book a free discovery call
Tygart Nexus LLC · Orlando, Florida

Workflow automation for the office work slowing down Central Florida businesses.

We map the repetitive work your team does every week — intake, documents, approvals, email triage, reporting, and follow-up — then build software that runs the routine steps while your people keep control.

Orlando-basedVeteran-ownedHuman-in-the-loop automation$750 audit credited toward build

Software we build, operate, and label precisely

Production

Pirouette

Studio operations workflow

Production

Maison Voyageur

Boutique travel workflow

Pilot

AfterHours Command

After-hours intake workflow

Pilot

GetReys

Supervised document workflow

Pilot

Nexus Blue

Proposal intelligence workflow

Based in

Orlando, Florida

Ownership

Veteran-owned operational software company

Service

Local implementation and support across Central Florida

Common business problems

Where operations get stuck

If any of these sound like a Tuesday in your business, you're not alone.

Too much manual admin work

Owners and managers handling the same repetitive tasks every week.

Employees buried in email

Inbox triage taking hours that should go to billable work.

Repetitive document handling

The same forms re-keyed into the same systems multiple times a day.

Slow customer response times

Inquiries waiting because nobody has bandwidth to triage them.

Disconnected operational systems

CRM, accounting, scheduling, and field-ops tools that don't talk to each other.

Spreadsheet-driven workflows

Critical business logic lives in a spreadsheet only one person knows.

Approval bottlenecks

Routine sign-offs that stall when someone is on vacation.

What we automate

Workflows we automate for small and mid-sized businesses

If a process happens more than once a week and follows roughly the same steps each time, it's a candidate.

Document & data

  • Invoice processing
  • Document classification
  • Estimate generation
  • Operational reporting pipelines

Customer-facing

  • Customer intake forms and routing
  • Email triage and response drafting
  • Scheduling workflows
  • Approval routing

Operational visibility

  • CRM updates and synchronization
  • Operational dashboards
  • Exception flagging
  • Cross-system data flow

If your workflow isn't on this list but it's repetitive, ask us anyway. Most of the value is in the workflows nobody thought to automate.

Before & after

What a single workflow looks like — before and after

One example — an inbound customer request. The shapes vary by industry; the pattern doesn't.

Before

Done by hand

  1. A customer email lands in a shared inbox.

  2. An employee opens it, reads it, and downloads the attached PDF.

  3. They open the CRM and type the customer’s information in by hand.

  4. They route the request to the right team member manually.

  5. They draft and send a confirmation reply.

  6. They set a reminder to follow up the next day if no one responds.

After

Run by the workflow

  1. The same email arrives.

  2. The workflow reads the customer info and request type from the email and PDF.

  3. It creates or updates the CRM record automatically.

  4. It routes to the right team member using rules the business already follows.

  5. It drafts the confirmation reply and holds it for a person to approve.

    Human review
  6. It flags the request for follow-up automatically if no response arrives.

Time per request

Before: 20–30 minutes of hands-on work

After: 2–5 minutes to review and approve

Who’s involved

Before: One employee, start to finish

After: The workflow runs the routine; a person approves

Volume scaling

Before: Linear — 2× the volume means 2× the labor

After: Roughly flat — the next request is nearly free

The workflow doesn't replace the person. It removes the parts of the job that didn't need a person.

The Workflow Audit

Before we automate anything, we figure out what's worth automating.

Most businesses are surprised by what we find.

Option 1 · free

Free 30-minute discovery call

A qualifying conversation. We talk through your operations, identify whether workflow automation is likely to help, and tell you so honestly either way. No deliverable beyond the conversation itself. No obligation.

Option 2 · $750

$750 Workflow Audit

A 60–90 minute working session (in-person for Central Florida; remote everywhere else) plus a written deliverable within ~5 business days. The fee is credited toward implementation if you book a sprint within 14 days.

Process analysis

We sit with you (in person or remote) and map the workflows that take up the most time across your team.

Automation opportunities

We identify which of those workflows are good candidates — and which aren't worth automating.

Projected labor savings

A specific estimate of hours per week, per role, that automation would return to your team.

Implementation roadmap

If you decide to proceed, you get a phased plan: what we build first, what's worth building later, what's not worth building at all.

Sample deliverable

See what the $750 audit actually produces.

The sample is fictional but operationally realistic: a contractor office handling estimate intake, document review, CRM entry, and follow-up.

Workflow map

Inbound estimate request → CRM → owner review → customer follow-up

Manual effort

20-30 minutes per request before automation

Automation candidate

Document extraction, CRM update, response draft, exception flagging

Do not automate

Final quote, site conditions, pricing judgment, customer commitment

Software we run, not just sell

Public product surfaces show what is live, what is piloting, and what each demonstrates.

Dedicated sites, demos, and operating workflows keep the portfolio grounded in working software rather than abstract AI claims. Each surface carries its current status so visitors do not have to guess.

Product surface

Production

Pirouette

Dance studio operations.

A dance-studio operating system for registration, scheduling, attendance, tuition, family communication, faculty workflows, support requests, video, analytics, and recital administration.

Workflow pattern demonstrated

  • Registration, scheduling, attendance, tuition, and family communication in one studio workflow.
  • Built for recurring operations where staff need fewer tabs and cleaner daily handoffs.
Visit pirouettehq.com

Product surface

Production

Maison Voyageur

Boutique travel agency workflows.

A boutique travel agency operating system for advisor inboxes, trip records, itinerary planning, client handoff, founder visibility, referrals, and premium-service workflows.

Workflow pattern demonstrated

  • Advisor inboxes, trip records, itineraries, and premium-service handoffs stay connected.
  • Designed for boutique teams that need founder visibility without turning every request into a spreadsheet.
Visit maisonvoyageur.com

Product surface

Pilot

AfterHours Command

After-hours missed-call intake.

A contact-first after-hours intake system for service businesses: callers get structured questions, the business gets cleaner context, and the team keeps control of dispatch, pricing, and scheduling decisions.

Workflow pattern demonstrated

  • The public path routes prospects to a contact request before the optional phone demo.
  • The demo and copy stay explicit: best-effort intake only, not emergency dispatch or guaranteed service outcomes.
Request a contact

Product surface

Pilot

GetReys

VA claim workflow support.

A compliance-safe firm workflow for VA-accredited teams: supervised intake, document organization, evidence-gap review, statement support, and packet assembly for attorney review.

Workflow pattern demonstrated

  • Claim-support teams get document organization, evidence-gap review, and attorney-review packet structure.
  • The product posture stays compliance-safe: workflow support only, not representation or outcome guarantees.
Visit getreys.com

See the rest of our portfolio — including internal systems, government-oriented tools, and modernization work — under Platforms.

How we work

If you've been burned by a vendor who promised AI magic and delivered a script, this is what we do differently.

We map before we build

The audit comes first. We don't bring you a quote for software you don't need.

Humans stay in the loop

Automation handles repeatable steps. Your team keeps the judgement calls. We design for that, not around it.

We run software in production ourselves

We separate production products, pilots, internal systems, and R&D so proof does not get inflated.

Local implementation and support

Based in Orlando. Most Central Florida clients get on-site time for the audit and the first deployment.

About Tygart Nexus

Built in Orlando. Run by veterans. Tested in production.

Tygart Nexus is a veteran-owned software company headquartered in Orlando, Florida. We design, build, and operate workflow automation systems for small and mid-sized businesses across Central Florida — and we run the same kind of systems internally through our wholly-owned subsidiary, Pew Pew Minis LLC.

If a workflow system can't survive a Tuesday running our own business, we don't ship it to yours.

More about Tygart Nexus

Based in Orlando, Florida · Veteran-owned operational software company · Local implementation and support across Central Florida

Looking for our government, federal contracting, or proposal-systems work? See the Government section.

Next step

Ready to see what is worth automating?

60–90 minutes. We map the workflows that take up the most time. You get a roadmap. No pitch deck.